What happens if a relative dies at home?

In the event of a death taking place at home, the first person to contact should be the doctor who has been treating the deceased during their last illness. If the death happens out of normal working hours it may not be possible for the GP to attend, the doctor who is on duty would normally respond or the District Nurses, if they have been in attendance. It may be that the death was expected and that the doctor does not feel it necessary to attend the house. However, permission must be obtained from the doctor, or a qualified Nurse, before we will bring your loved one into our care.  Once permission has been granted please feel free to contact us at any time.

What happens if my relative dies in hospital?

If the death takes place in the hospital your relative is normally moved by the hospital porters to their on site mortuary. They will rest there until the necessary paperwork has been completed, after which we will then be allowed to bring them into our care. In this situation, please feel free to contact us in normal working hours.

What happens if a relative dies in a nursing home?

When this happens the nursing home would take the responsibility of obtaining permission and making the arrangements for your relative to be moved into our care. You need to make the nursing home aware that you would like E Hill & Son Funeral Directors to look after the arrangements.

What happens in the case of a sudden death?

If the deceased person has not been treated by a doctor for an illness in the last fourteen days, this is classed as a sudden death. All sudden deaths must be reported to the Coroner. The Police, Doctor or Ambulance Service can report a death to the Coroner. The Coroner will arrange for the deceased to be taken to the hospital for further investigation. The people called to move the deceased are working on behalf of the Coroner and you do not have to use them to do the funeral. If you would like E Hill & Son to look after your arrangements then please give us a call.


If you have any questions about what you should do when a loved one passes away or would like more information please contact us at any time on 01386 552141.

What to do When a Death Occurs